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Quitline (13 78 48) is a confidential, free service for people who want to quit smoking. The service will provide you with information, advice and assistance tailored to your particular needs. Counsellors are available 7am–10pm, 7 days a week.

Quitline counsellors are very experienced at helping people over the phone. They are people of different ages and from different backgrounds – males and females, non-smokers and ex-smokers. Quitline counsellors are understanding and supportive, because they know about addiction and how hard it can be to quit smoking. They are never judgmental and are there to help smokers who want to quit do so successfully.

Quitline counsellors can provide advice on:

  • quitting, including sending you self-help materials
  • identifying your smoking habits and how to manage risk situations
  • making a plan to quit
  • nicotine replacement therapy and other quitting methods
  • staying a non-smoker once you have quit.

Tailored information and assistance is also available to specifically support young people, pregnant women and people with a mental illness.

If you are of Aboriginal and Torres Strait Islander descent, you may wish to access Quitline’s team of Aboriginal and Torres Strait Islander counsellors.  Ask to speak to one when you call. A support program, including multiple call-backs, is offered to Aboriginal and Torres Strait Islander Queenslanders.

If you need information in a language other than English, Quitline can access translation services and provide printed quit materials in different languages.

To find out more